Cadential

Cadential Privacy Policy

Effective Date: October 26, 2026
Last Updated: October 26, 2026

1. Introduction

Cadential LLC, a Connecticut limited liability company (“Cadential,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our website (cadentialgigs.com), platform, and associated services (collectively, the “Service”).

By registering an account, accessing, or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

2. Who We Are & Contact Information

The entity responsible for your personal information is:

Cadential LLC
66 Gillotti Rd
New Fairfield, CT 06812-2526
United States
Email: support@cadentialgigs.com
Website: https://cadentialgigs.com

3. Information We Collect

We collect personal information necessary to operate, maintain, and enhance the Service. Depending on how you interact with the platform, we collect information in the following ways:

A. Information You Provide Directly

  • Account & Identity Information: Basic contact and registration details (such as email address, authentication credentials, display name, and designated user roles). If you authenticate through a third-party login service (such as Google), we receive basic profile identity information provided by that service.

  • Profile & Public Content: Information you choose to include in public performer, venue, or organizational listings, such as names, descriptions, media links, photos, and general hosting or performance details.

  • Private Communications & Coordination: Content and contact information you submit when communicating, coordinating, or submitting requests to other users, including message content, proposed scheduling details, and private contact info.

  • Inquiries & Support: Information you submit when contacting customer support or providing feedback regarding the Service.

B. Information Collected Automatically

  • Technical & Device Data: Technical details collected automatically when accessing the Service, such as IP address, browser type, operating system, device identifiers, and system interaction timestamps, used to ensure operational stability, performance, and security.

  • Service Activity & Usage: Information regarding your interactions with the platform, such as account activity, connection requests, messaging states, and security settings, necessary to manage account limits and enforce safety rules.

  • Essential Cookies & Session Identifiers: Items such as functional cookies, session tokens, and local storage technologies strictly necessary to maintain authenticated user sessions, secure user navigation, and deliver core platform functionality.

4. How We Use Information

We use your information to:

  • Operate, maintain, display, and deliver the Service and its communication features (such as publishing listings, facilitating connection requests, and sending transactional account notifications).

  • Prevent fraud, unauthorized access, multi-account abuse, and spam.

  • Comply with legal obligations, enforce our Terms of Service, and defend against legal claims.

5. How Information Is Disclosed

We may disclose personal information in the following circumstances:

  • Publicly Published Content: Information you deliberately publish on public profiles, listings, or media sections is visible to visitors and users of the Service.

  • Inter-User Platform Communications: Information shared during connection requests, messages, or platform interactions is disclosed to intended recipients in accordance with platform rules and user settings.

  • Service Providers & Vendors: We share data with third-party vendors and infrastructure providers (such as cloud hosting, databases, and communication delivery services) strictly as necessary for them to support and perform operational services for Cadential.

  • Legal Requirements & Entity Protection: We may disclose information if required by law, court order, or legal process, or if we reasonably believe disclosure is necessary to enforce our Terms of Service, protect the safety and rights of Cadential LLC, our users, or the public.

  • Business Transfers: In the event of a merger, acquisition, asset sale, or business reorganization, user information may be transferred as a business asset as part of that transaction.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.

7. Data Retention & Account Deletion

We retain personal information for as long as your account remains active or as needed to provide the Service. You may update your profile information through your dashboard or request account deletion by emailing support@cadentialgigs.com.

Upon account deletion, we will delete or de-identify personal information in accordance with our retention practices and applicable law. Certain information may be retained where necessary for legal compliance, security, fraud prevention, or dispute resolution.

8. Your Privacy Rights (US & State Laws)

Depending on your state of residence (including the Connecticut Data Privacy Act - CTDPA and similar state privacy statutes), you may have the following rights regarding your personal information:

  • Right to Access: The right to confirm whether we process your personal data and to access that data.

  • Right to Correct: The right to correct inaccuracies in your personal data.

  • Right to Delete: The right to delete personal data provided by or obtained about you.

  • Right to Data Portability: The right, where applicable, to obtain a copy of your personal data in a portable and readily usable format.

  • Right to Opt-Out: The right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

  • Non-Discrimination: The right not to be discriminated against or denied service for exercising your privacy rights.

To submit a privacy-related request, contact us at support@cadentialgigs.com. We will review and respond to requests as appropriate and as required by applicable law. We may take reasonable steps to verify your identity before processing a request.

9. Age Restriction (18 and Older)

The Service is intended exclusively for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that an account was created by a minor, we will promptly delete the account and associated information.

10. Third-Party Links

The Service may contain links to external third-party websites (such as artist websites, streaming platforms, or social media pages). Cadential LLC is not responsible for the privacy practices, content, or policies of those third-party sites.

11. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. We will post any changes on this page and update the "Effective Date" at the top. For significant changes, we will provide additional notice (such as a notice on our website or an email notification). Your continued use of the Service following posted updates indicates your acceptance of the revised policy.

12. Contact Us

For any questions regarding this Privacy Policy or our privacy practices, please contact:

Cadential LLC
66 Gillotti Rd
New Fairfield, CT 06812-2526
United States
Email: support@cadentialgigs.com
Website: https://cadentialgigs.com